"On the 27th July I lost my mother, and I had a policy with Zisekele. From the 1st day when I started with the claim I was assisted by a lady called Virginia Ngwenya. WOW her service was very good. After submitting all the documents she requested. She keeps on updating me throughout the whole process, and when I call her using my airtime she will asked to phone me back so that I don’t use my airtime. What made me very-very happy is that I received my money within 5 hours. Meaning I E- mailed all my documents at about 11 o clock and around 5pm same day R 30 000 was in My account. I wish you can advertise on TV so that everyone will know about Zisekele. WELL DONE VIRGINIA!!! Now all my friends and family wants to join.
Lettie Molema
Virginia Ngwenya ~ Claims Department
"Thank you very much for the payment. I want to take this opportunity to thank Zisekele for being trustworthy as much as thanking you for your kindness and patience. You really showed me that you loved your job and care about your clients. I will always recommend Zisekele to my friends and family. Once again thanx a million!"
Gloria Mgulwa and Anna Kikise Lumani.
Virginia Ngwenya ~ Claims Department
"Hooray!!! Claim was paid out, must say you have good customer care and the fact that you keep me abreast made a whole lotta sense! You are an asset to the company!"
Mr. Percy Pitso
Virginia Ngwenya ~ Claims department.
"Hiermee wil ek u maatskappy en in besonder vir Virginia, bedank vir die goeie nuus en vinnige afhandeling van die eis. Ander maatskappye kan by u kom leer hoe dit gedoen word. Mag u maatskappy groei van krag tot krag."
T Van Heerden.
Virginia Ngwenya ~ Claims department.
Dear all
I would like to thank Zisekele for their efficient customer service and polite consultants through a difficult time in my life when I lost my mother, they came through for me and in time, I got all the help I needed in completing the claim form, you guys fulfilled all the promises you made to me from the smallest to the last one, I wish all funeral covers were like you guys and I’m happy to continue with Zisekele, my Mom had a decent burial
Virginia a special thank you to you too for all the help and understanding my frustrations
Sonto Sithole
Thank you Zisekele (Virginia) for your quick response and prompt customer service. After all the necessary documents were submitted you responded immediately and with ease.
Kind Regards
Zinobia Wildeman